Organizational Support Coordinator

About Craftsmen Industries

Craftsmen Industries custom manufactures unique specialty trailers and vehicles and large format printed elements for experiential marketing and industrial solutions for brands across the industry spectrum including Boeing, PepsiCo, and Anheuser-Busch. We pride ourselves on creating our products fully in-house from initial design and engineering to fabrication and the finishing touches of graphics and paint.

Our Craftsmen team includes one subsidiary, Schantz Manufacturing. Schantz focuses on custom manufacturing of concession trailers for the fair and festival industry.

Guided by our values, we BUILD by helping bring ideas to life in a dynamic and collaborative environment and we're looking for talented individuals to grow with us!

What Do We Offer?

• Competitive compensation.
• Career development opportunities.
• Benefits including but not limited to Medical, Dental and Vision.
• 401(k) Match and Much More!

Position Title: Organizational Support Coordinator

Location: St. Charles, MO

Position Summary: The Organizational Support Coordinator provides high-level administrative and coordination support to the Human Resources department and Executive Leadership Team. This role supports efficient day-to-day operations. Additionally, this position helps to maintain and promote organizational alignment and communication.

Job Responsibilities:

Human Resources Support

• Support updates to HR policies and procedures, including maintenance of the employee handbook and internal communication materials.
• Track and compile HR-related compliance documentation; ensure all required filings and deadlines are accurately met.
• Prepare HR-related presentations, reports, and visual materials for All Associates meetings and other department initiatives.
• Assist in meeting ISO documentation requirements by ensuring HR records are audit-ready and compliant with standards.
• Partner with the Quality department to prepare for and support HR-related components of ISO audits.
• Assist in the development and documentation of standardized HR processes, forms, and tools such as the company-wide Skills Matrix.
• Assist with the coordination of onsite training programs including Safety, Compliance, and company-sponsored sessions; track attendance and maintain training records.
• Manage the timely distribution of weekly and bi-weekly companywide communications, ensuring content is clear, relevant, and aligned with HR messaging.
• Regularly update content on internal communication channels such as digital monitors and bulletin boards to keep employees informed of key announcements.
• Process HR and general office-related invoices and prepare expense reports, ensuring accuracy and timely submission.
• Provide daily administrative support to the HR team, ensuring smooth coordination of HR activities and projects.
• Serve as backup support at the front desk, assisting with receptionist duties during scheduled breaks or absences.

Executive Support

• Schedule appointments, meetings, and travel arrangements, ensuring efficient time management for the Executive Leadership Team.
• Assist with the preparation of departmental and company – wide communication.
• Assist in drafting policies, SOPs, and executive summaries, as needed.
• Handle phone calls, emails, and other correspondence, often acting as a filter and point of contact for internal and external stakeholders.
• Organize and maintain records, files, and documents, ensuring confidentiality and easy retrieval of information.
• Arrange travel itineraries, accommodation, and transportation for business trips, as well as assist in the planning and execution of events and meetings.
• Facilitate communication between the executive and other individuals or departments, both internally and externally.
• Assist with special projects and initiatives, coordinating with various teams and departments to ensure timely completion.

Required Skills and Experience:

• High school diploma with 2 + years of administrative experience.
• Experience with Microsoft Office Product Suite, including Word, PowerPoint, Excel, Outlook, OneDrive, SharePoint, and Teams.
• Ability to remain organized with strong attention to detail.
• Excellent time management skills with a proven ability to prioritize tasks efficiently and meet deadlines.
• High integrity and ability to handle confidential information with a high degree of discretion and sensitivity.
• Capable of working independently with the ability to troubleshoot issues and knowing when to escalate problems.
• Must demonstrate a consistent and stable work history, along with strong verbal and written communication skills.

Preferred Qualifications:

• Completion of an associate's degree.

Physical Requirements:

• Sitting, standing, and walking in office, warehouse and shop production areas.
• Ability to bend, lift, and position self to move about the office, as needed.
• Consistent use of fingers and hands to operate a computer.
• Vision abilities required by this position include close and/or color vision and the ability to adjust focus.

Craftsmen Industries (and its subsidiaries) is an Equal Opportunity Employer. This means that we consider all applicants for employment and employees eligible for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity, and/or any other characteristic protected by law. We also provide reasonable accommodations to our applicants and employees with disabilities in order to assist them in the performance of their essential job functions.

To learn more visit www.craftsmenind.com or www.schantzmfg.com.

Current Openings for Organizational Support Coordinator Jobs at Craftsmen Industries