Program Support Manager

About Craftsmen Industries

Craftsmen Industries custom manufactures unique specialty trailers and vehicles and large format printed elements for experiential marketing and industrial solutions for brands across the industry spectrum including Boeing, PepsiCo, and Anheuser-Busch. We pride ourselves on creating our products fully in-house from initial design and engineering to fabrication and the finishing touches of graphics and paint.

Our Craftsmen team includes one subsidiary, Schantz Manufacturing. Schantz focuses on custom manufacturing of concession trailers for the fair and festival industry.

Guided by our values, we BUILD by helping bring ideas to life in a dynamic and collaborative environment and we're looking for talented individuals to grow with us!

What Do We Offer?

• Competitive compensation.
• Career development opportunities.
• Benefits including but not limited to Medical, Dental and Vision.
• 401(k) Match and Much More!

Position Title: Program Support Manager

Location: St. Charles, MO

Position Summary:

The Program Manager will ensure that assigned project-based programs adhere to established schedules, specifications, and budgets.

Job Responsibilities:

• Leads an interdepartmental team to complete assigned projects on time, to specifications, and with accuracy and efficiency.
• Conducts cost analysis, estimating expected costs for the project.
• Conducts risk assessments; reports identified risks to management; provides recommendations for mitigation of risks.
• Coordinates the operation of departments to confirm that assigned programs are completed according to specifications, budgets, and schedules.
• Ensures project success with high customer satisfaction, on-time delivery, and performance to budgets.

• Regularly communicates with customers/clients to arrange meetings, confirm program schedules, and discuss any program challenges, maintain scope and secure payment for scope changes.
• Ensures customers and/or clients are regularly informed of the status of programs.
• Regularly communicates with management regarding the program's status and any material risks or shortfalls to schedule or project budgets.
• Forecasts potential schedule shortfalls and develops alternate plans to ensure successful mitigation.
• Acts as a liaison between company, customers, and vendors.
• Ensures compliance with federal, state, local, industry, contractual, and company regulations, standards, specifications, and best practices.
• Performs other related duties as assigned.

Supervisory Responsibilities:

• Oversees a team to ensure projects are completed on time and to specifications.
• Delegates work and assignments to team members based on expertise, work experience, and time constraints.
• Provides resources, advice, guidance, support, training to those who want to serve as a leader.

Required Skills and Experience:

• Bachelor's degree in related field, which may include Computer Science, Business, or Engineering.
• Minimum of ten years of related experience.
• PMP, PgMP, CAPM, and/or comparable project management certifications highly desirable.
• Advanced managerial maturity and servant leadership skills.
• Ability to quickly learn about the project or product being developed.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a fast-paced, time-sensitive and at times demanding environment.
• Proficient with Microsoft Office Suite including MS Project or related software with superior project planning skills. Must be able to travel up to 15% of time.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 50 pounds at times.

Craftsmen Industries (and its subsidiaries) is an Equal Opportunity Employer. This means that we consider all applicants for employment and employees eligible for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity, and/or any other characteristic protected by law. We also provide reasonable accommodations to our applicants and employees with disabilities in order to assist them in the performance of their essential job functions.

To learn more visit www.craftsmenind.com or www.schantzmfg.com.

Current Openings for Program Support Manager Jobs at Craftsmen Industries